Relationships & people skills

Relationships & people skills

Our ability to manage ourselves and our relationships effectively is a core component of emotional intelligence. Research shows that for outstanding performers, on average, close to 90% of their success in leadership was attributable to emotional intelligence.

Our services include facilitating workshops and skill development on the following:

  • Stages of relationships
  • Building trust and synergy
  • Empathy - listening to understand
  • Courageous conversations and how to have them
  • Battle of messages versus the learning conversation
  • Building self and social awareness
  • Emotional Intelligence
  • Dealing well with yourself
  • Your own guiding principles
  • Resolving conflict
  • Understanding different behavioural styles

We offer two workshops specifically designed to upskill people managers: HR 101 & HR 201. Contact us for more information. 

Never underestimate the value that employees with good working relationships and strong people skills can deliver to your business. Let us support your team to develop these skills so you can experience the difference for yourself.

Services

News

Middle managers 500x500
20 Apr 2023

Boost your bottom line by leading from the middle

How can you make the people in your business happier and more productive? It might be as simple as changing your approach to leadership, say members of our HR team.

Employee retention 500x500
11 Apr 2023

How to engage and retain your best employees

What are you doing to retain your top performers? It’s a good time to think strategically about how to keep your talent and create a thriving post-pandemic organisation. Let's look at how you can engage your existing team to increase the likelihood of longer-term retention.

Supporting new leaders 500x500
16 Mar 2023

Why managers need more support than ever

When recession is in the forecast, it’s natural to reach for the pencil sharpener. Nice-to-haves like corporate away-days and learning and development are usually the first to face the chop, followed by a staffing review.

Andrea Stevenson 500 x 500
07 Mar 2023

International Women's Day: Andrea Stevenson

This week we’re celebrating our female leaders with an International Women’s Day series. Today we hear from the bright and brilliant Andrea Stevenson – one of our Hawke’s Bay directors.

Minimum wage 500x500
09 Feb 2023

Minimum wage rates to increase in April

Employers will be subject to minimum wage increases from April this year. Baker Tilly Staples Rodway Taranaki HR / People and Culture consultant Toni-Anne McKerrow examines what this means. . .

Private investigators 500x500
25 Oct 2022

Super sleuths get to the root of workplace issues

When Kate Julian and Kerry Tattersall say they are licensed private investigators people usually assume they are tracking errant partners and are disappointed to learn that’s not the case.

Leadership Styles 500x500
11 Oct 2022

Is there an optimal style of workplace leadership?

Over time, psychologists have defined a number of leadership styles. While there isn’t universal agreement on what they are, some are more broadly accepted than others.

2022 Tracey Hickman 500 x 500
30 Aug 2022

Working very remotely while exploring Europe

Director Tracy Hickman has returned from two months of working while offshore. Here she shares the highlights and learnings, in case you are considering a similar trip.

High Performing Teams 500x500
23 Aug 2022

Building and developing a high-performing team

Teams are a powerful asset for any organisation. However, unlike a sports team, in the “real world” we rarely spend time practicing being a team or getting match ready. Rather, we want them to function at a high level every day of the week with little, if any, practice.

The Great Upgrade 500x500 v2
14 Jun 2022

Reducing staff angst over returning to the office

Organisations have been considering how to return their employees to the office without alienating them or causing undue anxiety. Flexibility is a key retention strategy in the time of “the Great Resignation” but how do you balance this with “business as usual” back in the office? 

Recruitment article Adam C 500x5002 opt2 FitMaxWzkzMCwzMzZd
26 May 2022

Have we learned any recruitment lessons yet?

Many businesses seemingly have not changed their approach to recruiting talent, despite the almost constant noise from all industries about how hard it is to find the people their businesses need to grow and succeed.  Are we really going through the same old motions expecting a different result?

2022 Unpaid hours 500x500
06 May 2022

Unpaid hours a lasting effect of COVID-19

Working remotely or from home has become the new normal over the past two years, but an unfortunate trend has emerged – the blurring of work and personal time, and a big increase in unpaid hours. Employment experts across the Baker Tilly International network explain how that occurs.

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