Gap in Perceptions

75% of managers are confident they fully understand how their teams are feeling amidst the current COVID-19 pandemic. However, only 32% of employees say their managers have specifically asked them how they are feeling.

In a time in which managers should be increasing communication, 48% of managers admit they have reduced the frequency of their one-on-one catch ups since transitioning to remote work.

Many employees were under the impression that COVID-19 had increased their managers’ workloads and drastically reduced their availability. However, 44% of managers say their workloads have actually decreased due to COVID-19.

61% of managers say their teams are less productive when working remotely, with almost 63% believing they have to be physically present in order to get the best out of their team. However, almost 50% of employees surveyed said they feel equally – if not more – engaged and productive when working from home.

54% of respondents want to continue working remotely in some capacity while 40% prefer an office environment. A mixture of remote and in-office work may be the way of the future.

To address some of the issues identified above, here are some basic tips to help you manage your off-site workers more effectively.

Leaders action - What you can do right now: 

• Lead with empathy and courage. Be of service to others.
• Communicate often and communicate clearly.
• Schedule time into your day to check in with your team.
• Avoid a one-size fits all approach with team members – everyone needs to be treated in a way that is unique to them, ask them.
• Set clear and reasonable goals – discuss regularly.
• Create a culture of safety. Let the world be uncertain, but let your organisation be a safe place. Approach every situation and concern from a place of empathy.
• Focus on the positives. Celebrate the successes and inject fun into team meetings.
• Stay connected with your whole team and encourage them to stay connected with each other.

*Research and survey conducted by Enboarder